FAQs

Here's a list of some of our FAQs.
If you've got a question that's not addressed here, please feel free to reach out to us on WhatsApp!

How do I download Yield?

The app is available for download on the Google Play Store, as well as the Apple App Store.

KYC & required documents

KYC is mandatory for users to start earning and invest on their principal amount. Yield offers a variety of different assets, each with a different level of KYC. When you choose to invest in a particular asset class, you will be required to submit the relevant document.

For investing in our offerings, we strive to make the process as straightforward as possible. In most cases, a simple KYC (Know Your Customer) verification is all that's needed to get started. For certain assets, like Lendbox, PAN details is the only requirement.

However, for some of our other assets, additional information such as bank account details and Aadhar, Demat account and cancelled cheque may be necessary, but rest assured, we won't request these details unless you specifically intend to invest in those particular assets. It's important to note that while bank details may be optional during the investment process, they are required for withdrawals, so we recommend providing this information when you're ready to access your funds.

Safety and Security of my money and documents

Yield works with the highest quality parnters to ensure your investmetns are safe. All our partners are RBI approved or SEBI approved. As one example, GreenGold is backed by Lendbox.in, an RBI approved NBFC.

Peer to peer lending is an excellent investment option as it has a higher return on the capital. The emergence of P2P lending has enabled many individuals to lend money directly to prospective borrowers in a hassle-free manner without the involvement of the banks and FIs. But just like any other investment, it has it's risk. The main risk involved with peer to peer lending is the risk of default by the borrower. However, that risk can be greatly mitigated with certain practices.

Yes. The security and privacy of your data are of paramount importance to us. All data transmitted between your device and our servers is encrypted using advanced protocols, ensuring its protection from unauthorized access. Our servers are housed in state-of-the-art data centers with rigorous security measures, and we maintain strict access controls, allowing only authorized personnel to access user data. Regular security audits are conducted to ensure the integrity of our systems. Furthermore, we uphold a transparent data retention policy, ensuring your data is kept only as long as necessary and giving you complete control over it.

Your documents will only be used to verify your account.  They will be encrypted , means , your documents will be completely safe and will not be used for any other purpose. Trust is vital, and we're dedicated to earning and maintaining yours.

Investing

Any Indian citizen over the age of 18 with a PAN card can invest in Yield. Some asset classes on Yield are further available to Indian businesses as well. NRIs can also invest with their Indian bank account.

You can choose where your money is invested by vetted assets on Yield. Each asset has different payment terms, lock ins, and conditions. Each assets have its own sturucture and you can log in see the asset details.
A thorough analysis of borrowers' financial profiles, including income and expenditure patterns, is conducted before the selection process.

Converting Interest into Principal

Yes, in some cases you have the flexibility to convert the interest you've earned into the principal amount, with a minimum limit of 100 INR.

For few assets, the interest generated by your investments is not compounded . It is credited to your account on a daily/monthly/quarterly/semi-annual/annual basis or according to your asset plan and can be withdrawn in accordance with the terms and conditions of your chosen asset plan.

I have issue with my investments

Transfers  may take up to 1 hour for our partner to update your portfolio, and in some instances, up to 1-2 days. If your portfolio remains unaltered, please reach out to us at WhatsApp with your transaction reference number and bank transaction proof. We will assist in resolving the issue.

When do my withdrawal will credited

The time it takes for the funds to be credited to your account can vary. In most cases, you can expect the funds to be credited within 24 hours, but there are instances where it may take 2-3 days. If you request a withdrawal on a non-working day, please be aware that it might take 4-5 days for the funds to be processed and credited.

I'm unable to add the funds.

The most likely reason is that you may have reached the daily transaction limit set by your bank or UPI. If the issue persists, please reach out to us with an error screenshot and the necessary details for further assistance.

Money deducted but investment not happened

In such a situation, any funds withdrawn from your bank account will be promptly refunded to the source account within a period of 5-7 business days.

Taxation

Taxation is applicable only on the interest earned from investments made. Tax at source might be debited to few assets and you can see which assets are those on the respective assets.

What happens if Yield is stopped?

If you have invested through Yield and due to some unforeseen circumstances, we are forced to close our doors for business, all loan agreements will still be valid as they have been signed between the respective investors and borrowers.

How Yield is giving 10-15% returns?

We're able to do this, as on the other side, the borrower pays this amount. We are simply bridging that gap in a more fair way than traditional banks.

How does referral work?

Earning through referrals is very simple. Share your referral code or your referral link with your friends and family and all they have to do is download the Yield app using the same.How does it works:Your friend installs the Yield app and signs up using your referral link or code. Once your friend completes their KYC verification, and makes their initial investment of Rs. 100, you get a Rs. 100. The specific amounts are subject to change.

Why few assets are showing sold out?

Yes. All assets have certain limit in terms of the amount they want to raise and once they meet the required amount for their business needs they asset will get turn sold out automatically.
However, GreenGold is open and every individual can invest upto Rs.10lakhs without the Net-worth declaration and with Net-worth declaration one can invest upto Rs.50lakhs

IMPS/NEFT issues

The neft/imps works slightly works in different way. So, we ask our investors to share the screenshot or UTR with the amount they invested to us via WhatsApp support.

If the payment is done via neft/imps then there might be a slight delay since it will take sometime to do the reconciliation. So, we ask our investors to share the screenshot or UTR as and when the transaction is made along with the amount they invested to us via WhatsApp support.