Yield (“We”, “Us”, “Our”, or “Company”) recognizes the importance of maintaining Your (“Your”, “You”) privacy. We value Your privacy and appreciate Your trust in Us. This Privacy Policy (“Policy”) describes how We treat user information that We collect on our website and our application (“Platform”). and other offline sources. This Policy applies to current and former visitors and customers to Our Platform By visiting and/or using Our Platform, You agree to this Policy and You expressly give Your voluntary consent to the collection, use, and disclosure of Information in accordance with this Policy.
The Platform is a property of Green Yield Fintech Private Limited, an Indian Company registered under the Companies Act, 2013 having its registered office at S1 Sterling Brunton, 5/4 Brunton Cross Road, Bangalore, 560025
In this Policy, the term "Information" refers to any data or details that pertain to a natural person and have the potential to identify that person, either directly or indirectly, when considered in conjunction with any other available Information. This encompasses Information collected through the use of Our Platform for the purpose of facilitating Our Services, enhancing user experience, and maintaining customer relationships.
For the purpose of this Policy, "Services" encompass any service or product provided by Our Company or any third party on Our Platform. This includes a wide range of offerings, such as investment products, loans, gold accumulation plan, and any other Services available through Our Platform.
Information We Collect
Contact Information. We collect Your name, email, mobile number, phone number, street, city, state, pincode, country, and internet Protocol address (“IP address”).
Financial Information: We collect bank account details, credit card and/or debit card Information, and details regarding Your payment wallets or other payment instruments. We also collect your PAN card and Aadhar card details.
Payment and billing Information: We collect Your billing name, billing address, and payment method when You subscribe to Our Services.
Information You post: We collect Information You post on Our Platform or on a third-party social media site belonging to Our Platform.
Demographic Information. We collect demographic Information about You, such as Your age, income range, investment preferences, financial goals, and any other relevant Information provided by You during Your interactions with Our Platform. This may also include Information related to Services You are interested in, investment opportunities You intend to explore, and transactions You have made.
Other Information. If You use Our Platform, We may collect Information about Your IP address and the browser You are using. We might look at what website You came from, duration of time spent on Our Platform, pages accessed, or what website You visit when You leave Us. We might also collect the type of mobile device You are using or the version of the operating system Your computer or device is running.
We collect information in different ways.
Direct Collection: We collect Information directly from You when You register on Our Platform or when You reach out to Us with inquiries via phone or email. This allows Us to establish and maintain effective communication with You.
Passive Collection: We utilize tracking tools such as browser cookies, and web beacons to gather Information about Your usage of Our Platform. These tools help Us analyse Platform traffic, enhance user experience, and improve the overall functionality of Our Platform.
Third-Party Sources: In some cases, We may receive Information about You from third-party sources. For instance, if You utilise integrated social media features on Our Platform, the respective third-party social media site may provide Us with certain details about You, such as Your name and email address. We handle this Information with the utmost care and in compliance with applicable privacy regulations.
Use of Your information
Use of Information for Communication: We utilize the Information provided by You to establish communication for various purposes, such as confirming transactions made on Our Platform or conveying promotional updates.
Use of Information for Enhancement: We employ Your Information to enhance and personalize Your experience with Our Services. This may involve customizing content based on Your preferences and ensuring a tailored user experience.
Use of Information for Platform Analysis and Customer Insights: We analyse Information to gain insights into site trends and customer interests. By doing so, We strive to improve Our Platform and Services. Additionally, We may combine the Information You provide with data obtained from trusted third parties to enhance Our understanding of Your preferences and needs.
Use of Information for Security Purposes: Information is utilized to safeguard Our Company, customers, and Platforms. We employ appropriate measures to protect against unauthorized access, fraudulent activities, and other potential security risks.
Use of Information for Marketing: We may utilize the Information to provide You with updates about special promotions, offers, new features, or Services. These communications may include Our own Services, as well as relevant third-party Services that We believe may be of interest to You.
Use of Information for Transactional Communications: Transactional emails or SMS messages may be sent to You regarding Your account status or any transactions conducted on Our Platform. These communications are necessary for the proper execution and management of Your account and associated transactions.
Use of Information as Permitted by Law: We may utilize the Information in ways that are otherwise permitted by applicable laws and regulations.
Sharing of information with third-parties
Disclosure of Information to Third Parties: We may disclose Your Information to trusted third parties who perform Services on Our behalf. This includes vendors who assist Us in managing Our online registration process, payment processors, and transactional message processors. It is important to note that some of these vendors may be located outside of India. However, We ensure that any such third parties are bound by appropriate data protection and confidentiality obligations.
Disclosure of Information to Business Partners: We may share Your Information with Our trusted business partners, including third parties who provide and sponsor rewards and deliver user-specific advertisements. This sharing of Information aims to enhance Your user experience and provide You with relevant Services aligned with Your interests and preferences.
Legal Compliance and Protection: We may disclose Your Information if We believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests. This includes responding to court orders, subpoenas, or requests from government agencies or investigatory bodies. Additionally, We may share Information when We are investigating potential fraudulent activities to protect Our rights and interests.
Business Transfers: In the event of a sale, merger, acquisition, or any other transfer of all or part of Our business We may disclose and transfer Your Information to the relevant successor entity. Such disclosure may include providing the customer list as part of the transaction. We will ensure that any such transfer is conducted in compliance with applicable data protection laws and with utmost care for the security and confidentiality of Your Information.
Opting-Out
You can opt out of receiving Our marketing emails. To stop receiving Our promotional emails, please email Us at varun@yld.earth It may take about 30 days to process Your request. Even if You opt out of getting marketing messages, We will still be sending You transactional messages through email and SMS about Your purchases.
You may modify, add or delete Your Information at any time by logging in and visiting Your profile page on Our Platform. As noted in clause 5.1, You may opt out of receiving marketing and promotional email communications from Us. However, You will continue to receive necessary transactional emails until Your account is deleted.
Retaining and Deleting information
This clause outlines Our Information retention policies and procedures, which are established to ensure Our compliance with legal obligations regarding the retention and deletion of Information.
Information processed for any purpose shall not be retained for a period longer than necessary for that specific purpose or purposes.
In general, We retain Your Information for the duration required to fulfil the contract between You and Us and to comply with Our legal obligations. If You wish to discontinue Our use of Your Information for providing Our Services, You have the right to request the closure of Your account.
Despite the aforementioned provisions in this clause, We may retain Your Information if such retention is necessary to comply with a legal obligation imposed on Us or to protect Your vital interests or the vital interests of another natural person. In such cases, We ensure that the retention of Information aligns with the purpose of safeguarding legal obligations or vital interests related to investment activities.
Any deletion of the Information as required by our Terms of Use(“Terms”) or our partner’s guidelines, will make You ineligible to avail the Services offered on our Platform. We reserve the right to enforce this Policy to maintain the integrity and compliance of our Platform. It is your responsibility to carefully review and adhere to the provided Terms.
Third-party websites
If You click on one of the links to third-party websites, You may be taken to websites We do not control. This Policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party websites.
Referral Program
In addition to the use of Your Information mentioned in Clause 3, if You choose to participate in Our referral program and refer Our Services to others, We may collect additional Information from You and the referred individuals. The collection and processing of this Information will be governed by the provisions outlined in Clause 3. By participating in the referral program, You acknowledge and agree to the collection, use, and disclosure of this Information in accordance with Our Policy.
Grievance Officer:
In accordance with Information Technology Act 2000 and the rules made there under, the name and contact details of the Grievance Officer are provided below:
Name: Varun Kapoor
Address: S1 Sterling Brunton 5/4 Brunton Cross Road
Phone: +919663905414
Email: varun@yld.earth
If You have any questions about this Policy or other concerns, You can also email Us at varun@yld.earth
Updates to this policy
From time to time We may change Our privacy practices. We will notify You of any material changes to this Policy as required by law. We will also post an updated copy on Our Platform. Please check Our Platform periodically for updates.
Jurisdiction
If You choose to visit the Platform, Your visit and any dispute over privacy is subject to this Policy and the Platform's Terms. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.
